• Sat. Jun 19th, 2021

Amid rising travel demand, Air Canada recalls 2,600 workers, extends COVID-19 refund deadline | CBC News


Jun 10, 2021

Air Canada says it is going to recall greater than 2,600 workers because it prepares for a rise in demand for flights, whereas additionally extending the deadline for COVID-19 refunds.

The airline stated the workers being recalled will embrace numerous roles, together with flight attendants, and might be introduced again in levels in June and July.

Air Canada spokesperson Peter Fitzpatrick stated the airline moved to recall the employees as a result of it’s seeing vaccinations improve, COVID-19 instances decline and governments ease restrictions.

He stated the recall is a part of its efforts to rebuild the airline’s community and meet the anticipated demand for journey.

Air Canada laid off tens of hundreds of employees because the pandemic swept the nation, together with 16,500 final March, when the disaster started.

In April, the airline reached an settlement with Ottawa for a $5.9-billion assist bundle.

WATCH | Some govt bonuses returned at Air Canada:

Air Canada says its president and CEO, in addition to govt vice-presidents, have volunteered to return their 2020 bonuses in response to ‘public disappointment.’ 2:09

Refund deadline prolonged

The nation’s largest airline additionally stated it has prolonged the deadline to submit a request for refund for flights or trip packages by 30 days till July 12.

About 40 per cent of eligible prospects have requested a refund because the refund coverage got here into impact on April 13, with 92 per cent of requests having been processed.

“The number of customers who have requested a refund is lower than anticipated and most have kept their travel credit,” said chief industrial officer Lucie Guillemette, including that is a vote of confidence within the airline.

Customers have the choice of a transferrable journey voucher with no expiry date or changing the worth of the ticket to Aeroplan factors with a 65 per cent bonus. Customers who obtained these refunds may change them for a refund within the unique type of fee.

Air Canada says its new refund coverage for all bought tickets might be a selection of voucher or bonified Aeroplan factors if the airline cancels or reschedules a flight by greater than three hours.

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